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    Results for "service management"

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Effective Service Innovation by Design in Hotel Management

      Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Hospitality Management, Hospitality, Customer Analysis, Personalized Service, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Collaboration

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Operations Management in Healthcare- Streamlining Systems

      Skills you'll gain: Resource Utilization, Lean Methodologies, Operational Efficiency, Health Care Administration, Operations Management, Health Care Procedure and Regulation, Process Improvement, Systems Thinking, Health Technology, Care Coordination, Workflow Management, Regulatory Requirements, Cross-Functional Collaboration, Communication Strategies, Technology Solutions, Data-Driven Decision-Making

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      É

      École Polytechnique Fédérale de Lausanne

      Management of Urban Infrastructures – part 1

      Skills you'll gain: Energy and Utilities, Public Works, Transportation Management, Facility Management, Land Management, Operations Management, Asset Management, Civil Engineering, Construction Management, Stakeholder Management, Process Analysis, Project Management, Public Administration, Operational Efficiency, Environmental Issue, Economics, Peer Review, Socioeconomics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      797 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      What Are Service-Level Agreements (SLAs)?

      Skills you'll gain: Service Level Agreement, Service Level, Service Management, Performance Measurement, Vendor Contracts, Customer Service, Cloud Services, Performance Metric, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Negotiation, Communication

      3.8
      Rating, 3.8 out of 5 stars
      ·
      10 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Brief Overview of Management and Practices

      Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Problem Management, Release Management, Incident Management

      5
      Rating, 5 out of 5 stars
      ·
      107 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      W

      Whizlabs

      AWS: Network Management and Operations

      Skills you'll gain: Network Routing, Network Architecture, Hybrid Cloud Computing, Network Planning And Design, Amazon Web Services, Virtual Private Networks (VPN), Cloud Computing Architecture, Wide Area Networks, Network Infrastructure, Network Performance Management, Network Security, Cloud Infrastructure, Network Analysis, Operations Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      N

      Northeastern University

      Engaging in Service Innovation and Management

      Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Team Management, Leadership and Management, Culture Transformation, Service Management, Innovation, Service Design, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Process Design, Continuous Improvement Process, Leadership, Empowerment

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      É

      École Nationale des Ponts et Chaussées

      The hidden value – Lean in manufacturing and services

      Skills you'll gain: Lean Manufacturing, Lean Methodologies, Business Transformation, Continuous Improvement Process, Process Improvement, Manufacturing Operations, Service Improvement, Operational Efficiency, Value Engineering, Waste Minimization, Competitive Intelligence, Business Technologies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      820 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Creating Service Innovation Culture in Public Sector

      Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Design Thinking, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Strategic Thinking, Technology Strategies, Digital Transformation, Leadership

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Infosec

      Management

      Skills you'll gain: Security Management, Cyber Governance, IT Management, Cyber Security Strategy, Cyber Risk, Cyber Security Policies, Key Performance Indicators (KPIs), Leadership and Management, Technical Communication, Leadership, Program Management, Risk Management, Corporate Communications, Communication Strategies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      44 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      International Hospitality & Healthcare Services Marketing

      Skills you'll gain: Hospitality Management, Hospitality, Customer Service, Customer experience strategy (CX), Healthcare Industry Knowledge, Expectation Management, Product Marketing, Service Management, Innovation, Customer experience improvement, Revenue Management, Marketing Psychology, Business Marketing, Facility Management, Marketing, Health Care, Capacity Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      543 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      The Need for Systems Engineering

      Skills you'll gain: Systems Engineering, Model Based Systems Engineering, Test Engineering, Engineering Practices, Systems Thinking, Product Lifecycle Management, Engineering Management, Risk Management Framework, Systems Integration, System Requirements, Verification And Validation, Requirements Analysis

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      76 reviews

      Beginner · Course · 1 - 3 Months

    Searches related to service management

    itsm foundations: optimizing it service management
    itil v4 introduction to service management concept
    introduction to service innovation and management
    itil v4 details of four dimensions of service management
    engaging in service innovation and management
    network configuration, network services, & system management
    effective service innovation by design in hotel management
    google workspace: device management, monitoring and auditing
    1…789…834

    In summary, here are 10 of our most popular service management courses

    • Effective Service Innovation by Design in Hotel Management : Starweaver
    • Operations Management in Healthcare- Streamlining Systems : Coursera Instructor Network
    • Management of Urban Infrastructures – part 1: École Polytechnique Fédérale de Lausanne
    • What Are Service-Level Agreements (SLAs)?: Coursera Instructor Network
    • ITIL V4 Brief Overview of Management and Practices: EDUCBA
    • AWS: Network Management and Operations: Whizlabs
    • Engaging in Service Innovation and Management: Northeastern University
    • The hidden value – Lean in manufacturing and services: École Nationale des Ponts et Chaussées
    • Creating Service Innovation Culture in Public Sector: Coursera Instructor Network
    • Management: Infosec

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