Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management

Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Large Language Modeling, Personalized Service, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Insights, Workflow Management, Content Creation, Automation, IBM Cloud, Business Ethics, Natural Language Processing

Skills you'll gain: Apple iOS, Desktop Support, Mac OS, Mobile Security, Mobile Development Tools, System Support, Hardware Troubleshooting, General Networking, System Configuration, Network Administration, Network Troubleshooting, Information Privacy, Test Tools, Cloud Storage, Wireless Networks, Encryption, User Accounts

Skills you'll gain: Security Testing, System Support, Generative AI, Maintainability, Automation, Technical Support, Artificial Intelligence, Debugging, System Monitoring, Product Support, Software Engineering, Software Documentation, Information Management

Skills you'll gain: Linux Administration, Linux Commands, TCP/IP, Authorization (Computing), System Configuration, Hardening, Network Routing, Network Troubleshooting, Network Administration, Systems Administration, Network Analysis, Command-Line Interface, Network Protocols, File Systems, Service Management, OS Process Management

Skills you'll gain: Package and Software Management, Linux Administration, Linux, Linux Commands, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, System Monitoring, Network Administration, General Networking, Software Installation, Network Protocols

Skills you'll gain: Git (Version Control System), Containerization, Bash (Scripting Language), Version Control, Linux Administration, Linux Servers, Linux, Docker (Software), Shell Script, Ansible, Kubernetes, Configuration Management, Application Deployment, Systems Administration

Skills you'll gain: Linux, Bash (Scripting Language), Linux Commands, Linux Administration, Command-Line Interface, Unix Commands, Unix Shell, File Management, Red Hat Enterprise Linux, Software Installation, System Configuration, User Accounts

Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, User Accounts, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development

Skills you'll gain: Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Call Center Experience, Customer Service, Customer Insights, Automation, Business Process Automation, Artificial Intelligence, Operational Efficiency, Natural Language Processing, Data Security

Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Digital Transformation, Technical Support, System Support, Networking Hardware, Servers, Network Security, IT Infrastructure, Operating Systems, Data Storage

Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Systems, Cloud Computing, Cloud Services, IT Management, Change Management, Organizational Change, Technology Strategies, Process Flow Diagrams, System Implementation, User Requirements Documents, Enterprise Architecture, Information Technology, Project Management, Critical Thinking