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Results for "service management"
- Status: Free Trial
West Virginia University
Skills you'll gain: Recruitment, Training Programs, Sales Training, Sales Management, Talent Recruitment, Employee Training, Performance Appraisal, Team Motivation, Interviewing Skills, Job Analysis, Employee Performance Management, Goal Setting
- Status: Free Trial
ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Digital Marketing, Data-Driven Decision-Making, Demand Generation, Hotel Operations, Asset Management, Marketing, Customer Demand Planning, Forecasting, Business Valuation, Return On Investment
Google Cloud
Skills you'll gain: Virtual Machines, Data Access, User Accounts, Google Cloud Platform, Cloud Computing, Cloud API, Query Languages, Cloud Platforms
- Status: Free Trial
Yonsei University
Skills you'll gain: Hospitality Management, Hospitality, Customer Service, Customer experience strategy (CX), Healthcare Industry Knowledge, Expectation Management, Product Marketing, Service Management, Innovation, Customer experience improvement, Revenue Management, Marketing Psychology, Business Marketing, Facility Management, Marketing, Health Care, Capacity Management
- Status: Preview
Northeastern University
Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Team Management, Leadership and Management, Culture Transformation, Service Management, Innovation, Service Design, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Process Design, Continuous Improvement Process, Leadership, Empowerment
Skills you'll gain: Productivity, Time Management, Goal Setting, Stress Management, Resilience, Prioritization, Personal Development, Health And Safety Standards, Mental Health, Professional Development, Self-Awareness, Communication
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Service Level Agreement, Service Level, Service Management, Performance Measurement, Vendor Contracts, Customer Service, Cloud Services, Performance Metric, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Negotiation, Communication
- Status: Free Trial
Skills you'll gain: IT Management, Control Objectives for Information and Related Technology (COBIT), Cloud Management, Risk Management Framework, Quality Assurance, Compliance Auditing, Technology Strategies, Governance, Quality Monitoring, Auditing, Information Technology Infrastructure Library, Risk Management, Business Priorities, Change Management, Resource Management, Internal Controls, Business Intelligence, Compliance Management, Capacity Management, Staff Management
- Status: Preview
Skills you'll gain: Scope Management, Quality Management, Resource Planning, Project Risk Management, Stakeholder Management, Cost Management, Communication Strategies, Resource Allocation, Project Management, Cost Estimation, Scheduling, Project Management Life Cycle, Information Technology, Leadership Studies, Project Schedules, Stakeholder Communications, Human Resources Management and Planning, Procurement
- Status: Free Trial
Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Hospitality Management, Hospitality, Customer Analysis, Personalized Service, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Collaboration
- Status: Free Trial
Infosec
Skills you'll gain: Security Management, Cyber Governance, IT Management, Cyber Security Strategy, Cyber Risk, Cyber Security Policies, Key Performance Indicators (KPIs), Leadership and Management, Technical Communication, Leadership, Program Management, Risk Management, Corporate Communications, Communication Strategies
- Status: Free Trial
Politecnico di Milano
Skills you'll gain: Organizational Structure, Project Management, Innovation, Team Management, Project Coordination, Business Priorities, Business Process Management, Conflict Management, Change Management, Decision Making
Searches related to service management
In summary, here are 10 of our most popular service management courses
- Sales Force Management: West Virginia University
- Demand management: Breaking down today’s commercial silos: ESSEC Business School
- Service Accounts and Roles: Fundamentals: Google Cloud
- International Hospitality & Healthcare Services Marketing: Yonsei University
- Engaging in Service Innovation and Management: Northeastern University
- Managing Time and Stress: Packt
- What Are Service-Level Agreements (SLAs)?: Coursera Instructor Network
- Governance and Management of IT: Packt
- Project Management for Information Technology and Management: Illinois Tech
- Effective Service Innovation by Design in Hotel Management : Starweaver