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Results for "customer communications management"
Status: Free TrialUniversity of California, Irvine
Skills you'll gain: Internal Communications, Corporate Communications, Media Relations, Storytelling, Strategic Communication, Employee Engagement, Target Audience, Diversity Equity and Inclusion Initiatives, Public Relations, Crisis Management, Drive Engagement, Social Media, Social Media Management, Interpersonal Communications, Business Communication, Stakeholder Communications, Telecommuting, Customer Communications Management, Employee Retention, Diversity and Inclusion
Status: NewStatus: Free TrialSkills you'll gain: Prompt Engineering, Microsoft Copilot, Content Performance Analysis, Marketing and Public Relations, Customer Insights, Content Development and Management, Proofreading, Public Relations, Integrated Marketing Communications, Customer Analysis, Content Creation, Marketing Communications, Persona Development, Writing and Editing, Content Management, Content Marketing, Web Content, Content Strategy, Generative AI, Marketing Strategies
Status: NewStatus: Free TrialCoursera Instructor Network
Skills you'll gain: Active Listening, Internal Communications, Proposal Writing, Negotiation, AI Personalization, Stakeholder Engagement, Non-Verbal Communication, Business Communication, Business Writing, Contract Negotiation, Influencing, Social Skills, Empathy, Communication, Communication Planning, Customer Engagement, Interpersonal Communications, Communication Strategies, Leadership and Management, Leadership Development
Status: Free TrialColumbia University
Skills you'll gain: Project Schedules, Construction Management, Construction Estimating, Project Finance, Cost Estimation, Punch Work, Project Risk Management, Bidding, Building Information Modeling, Scheduling, Cost Control, Environment Health And Safety, Project Closure, Lean Methodologies, Timelines, Real Estate, Finance, Construction, Business Transformation, Innovation
Status: PreviewStarweaver
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Retention, Loyalty Programs, Customer Success Management, Relationship Management, Marketing Automation, Marketing Strategies, Sales Management, Data-Driven Decision-Making, Business Development, Performance Management, Performance Measurement
Status: NewStatus: Free TrialSkills you'll gain: Data Storytelling, Active Listening, Business Writing, Concision, Sales Presentations, Sales Strategy, Non-Verbal Communication, Writing, Persuasive Communication, Customer Relationship Management (CRM) Software, Empathy, Sales, Technical Writing, Business Communication, Rapport Building, Storytelling, Verbal Communication Skills, Communication, Communication Strategies, Marketing Communications
What brings you to Coursera today?
Status: Free TrialJohns Hopkins University
Skills you'll gain: Request for Proposal, Conflict Management, Presentations, Teamwork, Technical Communication, Storytelling, Persuasive Communication, Communication Strategies, Organizational Strategy, Non-Verbal Communication, Proposal Writing, Business Communication, Intercultural Competence, Interpersonal Communications, Target Audience, Business Writing, Strategic Communication, Communication, Ethical Standards And Conduct, Strategic Thinking
Status: NewStatus: Free TrialStarweaver
Skills you'll gain: Data Storytelling, Active Listening, Business Writing, Concision, Sales Presentations, Sales Strategy, Non-Verbal Communication, Writing, Persuasive Communication, Customer Relationship Management (CRM) Software, Storytelling, Empathy, Sales, Technical Writing, Business Communication, Rapport Building, Technical Communication, Communication, Communication Strategies, Marketing Communications
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management
Status: Free TrialESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Hotel Operations, Asset Management, Hospitality, Marketing, Demand Planning, Financial Forecasting, Strategic Marketing, Target Market, Financial Analysis, Marketing Channel, Business Modeling
Status: Free TrialUniversity of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Revenue Recognition, Financial Statements, Data Presentation, Data Visualization, Accrual Accounting, Cash Flows, Financial Accounting, Data Collection, Financial Statement Analysis, Bookkeeping, Business Analytics, Income Statement, Accounting, Business Analysis, Business Valuation, Data Quality, Analytics, Data Analysis, Asset Management
Status: NewStatus: Free TrialStarweaver
Skills you'll gain: Active Listening, Business Writing, Concision, Non-Verbal Communication, Writing, Persuasive Communication, Empathy, Technical Writing, Business Communication, Rapport Building, Grammar, Business Leadership, ChatGPT, Business Transformation, Communication, Technical Documentation, Communication Strategies, Stakeholder Engagement, Marketing Communications, Media and Communications
In summary, here are 10 of our most popular customer communications management courses
- Corporate Communications: University of California, Irvine
- Smarter Content and Communications with Microsoft Copilot: Microsoft
- Business Communication for the Modern Workplace: Coursera Instructor Network
- Construction Management: Columbia University
- Customer Relationship Management: Starweaver
- Executive Communication & Data Leadership: Starweaver
- Strategic Communications in Technical Organizations: Johns Hopkins University
- Global Business Communication: Starweaver
- CVS Health Call Center Customer Service: CVS Health
- Hotel Management: Distribution, Revenue and Demand Management: ESSEC Business School
