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Results for "service management"
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Benchmarking, Competitive Analysis, Market Research, Market Dynamics, Market Analysis, Report Writing, Market Intelligence, Business Strategy, Marketing, Market Opportunities, Business Writing, Strategic Decision-Making, Business Communication, Data-Driven Decision-Making
Knowledge Accelerators
Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management
- Status: Free Trial
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
- Status: Free Trial
CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Inventory Management System, Communication, Time Management, Social Media
- Status: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management
- Status: Preview
Starweaver
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Retention, Loyalty Programs, Customer Success Management, Relationship Management, Marketing Automation, Marketing Strategies, Sales Management, Data-Driven Decision-Making, Business Development, Performance Management, Performance Measurement
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Inventory Management System, Inventory Control, Customer Demand Planning, Supply Chain Management, Demand Planning, Service Level, Forecasting, Cost Management, Operations Research, Statistical Methods
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Goal Setting, Professional Networking, Business Management, Staff Management, Leadership and Management, People Management, Business Administration, Strategic Planning, Business Planning, Customer Service, Customer Relationship Management, Organizational Leadership, Organizational Strategy, Leadership, Change Management
- Status: Free Trial
Columbia University
Skills you'll gain: Project Schedules, Construction Management, Construction Estimating, Project Finance, Cost Estimation, Punch Work, Project Risk Management, Bidding, Building Information Modeling, Scheduling, Cost Control, Environment Health And Safety, Project Closure, Lean Methodologies, Timelines, Real Estate, Finance, Construction, Business Transformation, Innovation
- Status: Preview
Johns Hopkins University
Skills you'll gain: Business Ethics, Leadership and Management, Organizational Strategy, Project Management, Leadership Studies, Influencing, Team Management, Conflict Management, Employee Coaching, Strategic Thinking, Team Building, Decision Making, Coaching, Relationship Building, Communication, Business Communication, Active Listening
Searches related to service management
In summary, here are 10 of our most popular service management courses
- Research and Draft a Competitive Analysis: Coursera Instructor Network
- Customer Service Fundamentals: Knowledge Accelerators
- Call Center Customer Service: CVS Health
- خدمة العملاء | Customer Service: Alfaisal University | KLD
- Retail Customer Service: CVS Health
- GenAI for Customer Service Representatives: Coursera Instructor Network
- CVS Health Call Center Customer Service: CVS Health
- Customer Relationship Management: Starweaver
- Inventory Management: University of California, Irvine
- Fundamentals of Management: University of California, Irvine