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Results for "help desk support"
- Status: Free Trial
Akamai Technologies, Inc.
Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, User Accounts, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development
- Status: Free Trial
University of Minnesota
Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Systems, Cloud Computing, Cloud Services, IT Management, Change Management, Organizational Change, Technology Strategies, Process Flow Diagrams, System Implementation, User Requirements Documents, Enterprise Architecture, Information Technology, Project Management, Critical Thinking
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management
- Status: Free Trial
Microsoft
Skills you'll gain: Business Software, Computer Hardware, Hardware Architecture, Generative AI, Operating Systems, Data Storage Technologies, Data Loss Prevention, Computer Systems, Enterprise Security, Information Technology, OS Process Management, Computer Architecture, System Configuration, Microsoft Windows, Technical Support, Servers, Cybersecurity
- Status: Free Trial
Skills you'll gain: Git (Version Control System), GitHub, Version Control, Cloud Services, Debugging, Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Bash (Scripting Language), CI/CD, Cloud Computing, Technical Communication, Unit Testing, Web Services, Configuration Management, Scripting, Automation, Python Programming, Interviewing Skills, Applicant Tracking Systems, Programming Principles
- Status: Free Trial
Skills you'll gain: Microsoft Copilot, Customer Relationship Management (CRM) Software, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Self Service Technologies, Sales Process, Sales Strategy, Customer Service, Marketing Analytics, Return On Investment, Automation, Lead Generation, Natural Language Processing, Critical Thinking
- Status: Free Trial
Skills you'll gain: IT Infrastructure, Systems Administration, Computer Networking, Desktop Support, Network Troubleshooting, Remote Access Systems, Network Security, OSI Models, Cloud Management, Hardening, Package and Software Management, Cybersecurity, User Accounts, TCP/IP, Lightweight Directory Access Protocols, Computer Security Awareness Training, Computer Hardware, Technical Support, Software Installation, Help Desk Support
- Status: Free Trial
SkillUp
Skills you'll gain: Email Security, Productivity Software, Microsoft Outlook, File Management, Collaborative Software, Presentations, Microsoft Teams, Google Docs, Calendar Management, Microsoft PowerPoint, Control Panels, Gmail, Slack (Software), Microsoft Word, Spreadsheet Software, Setting Appointments, Meeting Facilitation, Google Workspace, Google Sheets, Software Installation
- Status: Free Trial
Skills you'll gain: Hardening, Desktop Support, Performance Tuning, Server Administration, Unix Commands, Red Hat Enterprise Linux, Technical Support and Services, Patch Management, User Accounts, OS Process Management, Cloud Infrastructure, Scripting, Virtual Environment
Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Authorization (Computing), Database Application, System Configuration, Application Development, Automation, Content Management, Scripting
- Status: Free Trial
Microsoft
Skills you'll gain: Virtual Private Networks (VPN), Cybersecurity, Multi-Factor Authentication, Authentications, Desktop Support, Information Systems Security, Network Security, Technical Support and Services, Information Privacy, Servers, Cloud Computing, Encryption, Identity and Access Management, Mac OS
- Status: New
Skills you'll gain: Apple iOS, Desktop Support, Mac OS, Mobile Security, Mobile Development Tools, System Support, Hardware Troubleshooting, General Networking, System Configuration, Network Administration, Network Troubleshooting, Information Privacy, Test Tools, Cloud Storage, Wireless Networks, Encryption, User Accounts
In summary, here are 10 of our most popular help desk support courses
- Akamai Customer Consulting and Support: Akamai Technologies, Inc.
- Information Systems: University of Minnesota
- CVS Health Call Center Customer Service: CVS Health
- Introduction to Computers: Microsoft
- Google IT Automation with Python: Google
- Applications of Copilot in the Workplace: Microsoft
- Soporte de Tecnologías de la Información de Google: Google
- Office Productivity Software: SkillUp
- Linux Troubleshooting Course with Real Life Examples: Packt
- ServiceNow System Administrator from Zero to Hero: Packt