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Results for "customer relationship management (crm) software"
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Data-Driven Decision-Making, Predictive Analytics, Artificial Intelligence, Consumer Behaviour, Analysis, Design
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Application Development, User Experience, User Interface (UI), Data Modeling, Sprint Retrospectives, Platform As A Service (PaaS), Service Recovery, Digital Transformation, Drive Engagement, Technology Solutions, User Feedback, Application Deployment, Customer Engagement, Cloud Platforms, Technical Product Management, Workflow Management, Automation, Product Management, Systems Integration, Business Transformation
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Customer Relationship Management, Customer Data Management, Big Data, Data Mining, Predictive Analytics, Data-Driven Decision-Making, Data Visualization, Sales Process, Data Visualization Software, Data Modeling, Customer experience strategy (CX), R Programming, Customer Insights, Advanced Analytics, Business Metrics, Data Science, Data Analysis, Data Manipulation, Artificial Intelligence, Data Structures
Knowledge Accelerators
Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Salesforce, Customer Relationship Management (CRM) Software, Customer Relationship Management, Business Reporting, Stakeholder Engagement, Role-Based Access Control (RBAC), Sales Development, Customer Engagement, Cloud-Based Integration, Security Management, Marketing Automation, Cloud Computing, User Accounts, Data Security, Data Management, Account Management, Automation
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Sales Strategy, Selling Techniques, Sales Presentation, Sales Process, Market Analysis, Sales, Technical Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Competitive Analysis, Customer Analysis, Market Dynamics, Value Propositions, Company, Product, and Service Knowledge
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Microsoft Copilot, Competitive Analysis, Marketing Design, Marketing Strategies, Marketing Planning, Marketing, Strategic Marketing, Marketing Analytics, Performance Reporting, Marketing Channel, Generative AI, Customer Analysis, Market Research, Artificial Intelligence, Customer experience improvement, Customer Retention
- Status: Free Trial
Emory University
Skills you'll gain: Customer Analysis, Customer Demand Planning, Marketing Analytics, Forecasting, Marketing Effectiveness, Predictive Modeling, Revenue Forecasting, Time Series Analysis and Forecasting, Microsoft Excel, Marketing, Regression Analysis, Customer Acquisition Management, Customer Retention
- Status: NewStatus: Free Trial
Skills you'll gain: Sales Process, Prospecting and Qualification, Sales Pipelines, Technical Sales, Rapport Building, Sales, Customer Relationship Building, Sales Strategy, Data Centers, Customer Insights, Interviewing Skills, Sales Presentations, Information Technology, Relationship Building, Customer Relationship Management, Telecommunications, Big Data, Communication, Digital Transformation, Artificial Intelligence and Machine Learning (AI/ML)
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Go To Market Strategy, Branding, Consumer Behaviour, Strategic Marketing, Marketing, Brand Strategy, Communication Strategies, Marketing Strategy and Techniques, Marketing Communications, Customer experience strategy (CX), Brand Loyalty, Customer Insights, Brand Awareness, Price Negotiation
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: AI Personalization, Big Data, Credit Risk, Risk Management, Personalized Service, Digital Transformation, Business Risk Management, Customer Insights, Machine Learning, Marketing Analytics, Data Mining, Customer Engagement, Advanced Analytics, Risk Analysis, Data-Driven Decision-Making, Anomaly Detection, MarTech, Financial Data, Consumer Behaviour, Customer experience improvement
In summary, here are 10 of our most popular customer relationship management (crm) software courses
- GenAI for Customer Journey Mapping: Coursera Instructor Network
- Platform Product Management: University of Maryland, College Park
- Inteligência Artificial Aplicada ao CRM: Fundação Instituto de Administração
- Customer Service Fundamentals: Knowledge Accelerators
- Salesforce Basics: University of California, Irvine
- Software Sales: Coursera Instructor Network
- Upgrade Your Marketing Strategy with Microsoft Copilot: Microsoft
- Forecasting Models for Marketing Decisions: Emory University
- Dell Technologies Establishing Your Sales Strategy: Dell
- Customer Centricity as Competitive Advantage - Jagdish Sheth: Kennesaw State University