Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Large Language Modeling, Personalized Service, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Insights, Workflow Management, Content Creation, Automation, IBM Cloud, Business Ethics, Natural Language Processing

Skills you'll gain: Product Lifecycle Management, Product Planning, Product Strategy, Product Management, Product Roadmaps, Product Improvement, Process Management, Business Process Management, Strategic Planning, Business Strategy, Technology Strategies, Innovation, Project Implementation, Data Management, Change Management, Competitive Analysis, Key Performance Indicators (KPIs), System Implementation, Automation, AI Personalization

Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Digital Transformation, Technical Support, System Support, Networking Hardware, Servers, Network Security, IT Infrastructure, Operating Systems, Data Storage

Skills you'll gain: Agile Product Development, Sprint Planning, Product Management, Product Roadmaps, Agile Methodology, Agile Project Management, User Story, Product Strategy, Sprint Retrospectives, Backlogs, Project Management, Product Development, Stakeholder Communications, Workforce Development, Stakeholder Engagement, Meeting Facilitation, Prioritization

Skills you'll gain: Product Roadmaps, Product Strategy, User Story, Agile Product Development, Product Management, Stakeholder Management, Product Requirements, New Product Development, Product Development, Project Management, Innovation, Technology Strategies, Change Management, Cloud Platforms, Market Research, Prioritization

Skills you'll gain: Product Lifecycle Management, Product Roadmaps, Product Management, Product Planning, New Product Development, Product Strategy, Project Management Life Cycle, Agile Product Development, Business Planning, User Requirements Documents, Team Building, Competitive Analysis, Market Research, Market Analysis, Marketing Strategies, Risk Management, Financial Analysis

Skills you'll gain: Product Development, New Product Development, Product Management, Product Lifecycle Management, Product Roadmaps, Market Research, Microsoft 365, Product Requirements, Technical Product Management, Cross-Functional Collaboration, Project Management Institute (PMI) Methodology, Product Strategy, Market Analysis, Compliance Management, Competitive Analysis, Enterprise Security, Agile Methodology, Prioritization

Skills you'll gain: Product Lifecycle Management, Quality Assurance and Control, Product Quality (QA/QC), Product Management, Release Management, Sales Strategy, New Product Development, Performance Analysis, Product Development, Product Testing, Promotional Strategies, Product Marketing, Generative AI, Key Performance Indicators (KPIs), Continuous Improvement Process, User Feedback, Risk Management, Data-Driven Decision-Making, Customer Insights, Cross-Functional Collaboration

Skills you'll gain: Agile Product Development, Product Management, Generative AI, Product Development, AI Personalization, New Product Development, Product Lifecycle Management, Ideation, Technical Product Management, Market Analysis, Brainstorming, Prototyping, Technical Documentation, Artificial Intelligence, Business Ethics

Skills you'll gain: Knowledge of Apple Software, Mac OS, User Accounts, System Support, Desktop Support, Software Installation, System Configuration, Technical Support and Services, File Systems, General Networking, Knowledge of Apple Hardware, Data Storage, Data Management, Computer Networking, System Implementation, Data Security

Skills you'll gain: Product Roadmaps, Backlogs, Release Management, Agile Product Development, Stakeholder Communications, Stakeholder Engagement, User Story, Product Management, Product Strategy, Innovation, CI/CD, Agile Methodology, Product Requirements, Technical Management, Maintainability, Prioritization, Scope Management

Skills you'll gain: Product Flow Diagram, Process Flow Diagrams, New Product Development, Go To Market Strategy, Product Development, Product Roadmaps, Product Improvement, Product Design, Process Mapping, Microsoft Visio, Customer experience strategy (CX), User Research, User Feedback, Analysis