• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Retail

    Retail Courses Online

    Study retail management for efficient store operations. Learn about merchandising, inventory management, and customer service.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Retail Course Catalog

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Putting SQL to Work: The TechMart Challenge

      Skills you'll gain: SQL, Business Reporting, Performance Reporting, Data Cleansing, Data Analysis, Query Languages, Database Development, Analytical Skills, Data Transformation, Business Analysis, Prompt Engineering, Generative AI

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Shopify eCommerce Ads Masterclass: Setup & Fundamentals

      Skills you'll gain: Campaign Management, Advertising Campaigns, Social Media Campaigns, Facebook, Google Ads, Sales Process, Paid media, Digital Advertising, Instagram, Advertising, Budget Management, E-Commerce, Social Media, Target Audience

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      5S - Become a Certified 5S Specialist

      Skills you'll gain: Performance Improvement, Performance Measurement, Customer experience improvement, Culture Transformation, Program Implementation, Key Performance Indicators (KPIs), Cleanliness, Workflow Management, Auditing

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      QoS for Newer Network Technologies

      Skills you'll gain: Network Performance Management, Wireless Networks, Network Infrastructure, Wide Area Networks, Network Planning And Design, Local Area Networks, Network Protocols, Network Routing, Software-Defined Networking, Computer Networking, Network Switches, Telecommunications, Service Level Agreement, Enterprise Architecture, Prioritization

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      The Ultimate BPMN Course

      Skills you'll gain: Business Process Improvement, Process Optimization

      Intermediate · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      Interactive Brokers

      Practical Guide to Trading

      Skills you'll gain: Derivatives, Equities, Futures Exchange, Risk Analysis, Financial Trading, International Finance, Investments, Securities Trading, Financial Market, Risk Management, Financial Analysis, Financial Statement Analysis, Market Analysis, Analysis, Capital Markets, Tax, Balance Sheet, Financial Regulations, Market Data, Technical Analysis

      4.4
      Rating, 4.4 out of 5 stars
      ·
      790 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Make the Sale: Build, Launch, and Manage E-commerce Stores

      Skills you'll gain: Order Fulfillment, E-Commerce, Google Ads, Digital Advertising, Customer experience improvement, Market Research, Sales, Marketing Strategies, Market Trend, Process Optimization, Web Design and Development, Target Audience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      406 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Proceso de gestión de marca estratégico

      Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Marketing Communications, Customer experience strategy (CX), Strategic Marketing, Marketing Management, Marketing, Performance Measurement, Consumer Behaviour, Communication Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      39 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      UBITS

      Maneja objeciones y clientes difíciles en retail

      Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

      4.9
      Rating, 4.9 out of 5 stars
      ·
      9 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      UBITS

      Inocuidad alimentaria: conoce las normas HACCP y BRC

      Skills you'll gain: Standard Operating Procedure, Food Quality Assurance And Control, Safety Training, Food Safety and Sanitation, Sanitation, Safety Audits, Good Manufacturing Practices, Procedure Development, Compliance Management, Hospitality, Risk Management Framework, Internal Auditing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      44 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Red Hat

      Fundamentals of Red Hat Enterprise Linux

      Skills you'll gain: Linux, Package and Software Management, Linux Administration, Red Hat Enterprise Linux, Linux Commands, User Accounts, OS Process Management, Command-Line Interface, File Management, Unix Shell, Systems Administration, Identity and Access Management, System Monitoring, Network Administration, General Networking, Firewall, Open Source Technology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      76 reviews

      Beginner · Course · 1 - 3 Months

    Retail learners also search

    Logistics
    Supply Chain Logistics
    Supply Chain Management
    Supply Chain
    Supply Chain Design
    Supply Chain Analytics
    Supply Chain Projects
    Inventory
    1…456…13

    In summary, here are 10 of our most popular retail courses

    • Putting SQL to Work: The TechMart Challenge: Coursera
    • Shopify eCommerce Ads Masterclass: Setup & Fundamentals: Skillshare
    • 5S - Become a Certified 5S Specialist: Packt
    • QoS for Newer Network Technologies: Cisco Learning and Certifications
    • The Ultimate BPMN Course: Packt
    • Practical Guide to Trading: Interactive Brokers
    • Make the Sale: Build, Launch, and Manage E-commerce Stores: Google
    • CVS Health Call Center Customer Service: CVS Health
    • Proceso de gestión de marca estratégico: Tecnológico de Monterrey
    • Maneja objeciones y clientes difíciles en retail: UBITS

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok