Skills you'll gain: Product Lifecycle Management, Digital Transformation, Business Communication, Cost Benefit Analysis, Customer experience strategy (CX), Stakeholder Communications, New Product Development, Cross-Functional Collaboration, Engineering Management, Business, Innovation, Business Management, Employee Onboarding, Strategic Decision-Making

Skills you'll gain: Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Call Center Experience, Customer Service, Customer Insights, Automation, Business Process Automation, Artificial Intelligence, Operational Efficiency, Natural Language Processing, Data Security

Skills you'll gain: Large Language Modeling, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Content Creation, Business Ethics, IBM Cloud, Image Analysis

Skills you'll gain: Sustainability Reporting, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Business Reporting, Compliance Reporting, Annual Reports, Stakeholder Engagement, Stakeholder Communications, Key Performance Indicators (KPIs), Digital Transformation

Skills you'll gain: Design Thinking, User Research, Qualitative Research, Customer experience strategy (CX), User Experience, Empathy, Problem Solving, Customer Insights, Needs Assessment, Persona Development, Interviewing Skills

Skills you'll gain: Product Lifecycle Management, Customer experience strategy (CX), Brand Strategy, Brand Management, Branding, Brand Awareness, Product Management, Product Strategy, Brand Loyalty, New Product Development, Product Improvement, Customer Engagement, Business Strategies, User Experience, Customer Insights, Consumer Behaviour, Portfolio Management, Competitive Analysis, Employee Engagement

Skills you'll gain: Collaboration, Energy and Utilities, Environment, Organizational Change, Change Management, Corporate Sustainability

Skills you'll gain: Data Storytelling, Performance Measurement, Search Engine Marketing, Content Performance Analysis, Data-Driven Decision-Making, Search Engine Optimization, Branding, Web Analytics and SEO, Business Metrics, Marketing Strategy and Techniques, Digital Marketing, Customer Engagement, Customer experience strategy (CX), Digital Advertising, Marketing, E-Commerce, Email Marketing, Brand Awareness, Marketing Analytics, Target Audience

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Retention, Loyalty Programs, Customer Success Management, Relationship Management, Marketing Automation, Marketing Strategies, Sales Management, Data-Driven Decision-Making, Business Development, Performance Management, Performance Measurement

Skills you'll gain: Debugging, Unit Testing, Code Review, Integrated Development Environments, Software Development Tools, Google Cloud Platform, Software Documentation, Application Development, Maintainability

Skills you'll gain: Hospitality, Hospitality Management, Innovation, Hotels and Accommodations, Customer experience strategy (CX), Customer Service, Food and Beverage, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, AI Personalization

Skills you'll gain: Entrepreneurship, People Management, Business Management, Marketing, Talent Management, Accounting, Customer experience strategy (CX), Value Propositions, Financial Management, Financial Analysis, Business Planning, Innovation, Finance, Recruitment, Operational Efficiency, Persona (User Experience)