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    Results for "help desk support"

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - 한국어

      Skills you'll gain: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fortinet, Inc.

      Network Security Support Engineer

      Skills you'll gain: Network Troubleshooting, Firewall, Network Monitoring, Network Security, Virtual Private Networks (VPN), Network Performance Management, Lightweight Directory Access Protocols, System Monitoring, Authentications, Performance Tuning, System Configuration, Cybersecurity, Malware Protection

      4.6
      Rating, 4.6 out of 5 stars
      ·
      25 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Hardware and Operating System Foundations II

      Skills you'll gain: Linux, Linux Administration, Linux Commands, User Accounts, Command-Line Interface, Systems Administration, Operating Systems, Service Management, System Configuration, Package and Software Management, System Monitoring, Graphical Tools, Software Installation, File Management

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      62 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Technical Support (IT) Case Studies and Capstone

      Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems

      4.8
      Rating, 4.8 out of 5 stars
      ·
      177 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      I

      Illinois Tech

      Introduction to Contemporary Operating Systems and Hardware 1a

      Skills you'll gain: Computer Hardware, Hardware Architecture, Networking Hardware, Data Storage Technologies, System Configuration, Microarchitecture, Computer Architecture, Peripheral Devices

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      89 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Technical Support Career Introduction

      Skills you'll gain: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Help Desk Support, Active Listening, Time Management, Interpersonal Communications, Teamwork, Relationship Building, Problem Solving, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      17 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Stanford University

      Supporting Families and Caregivers

      Skills you'll gain: Hospice, Caregiving, Patient Education and Support, Nursing and Patient Care, Working With Children, Family Therapy, Psychosocial Assessments, Patient Evaluation, Child Development, Social and Human Services, Social Work, Psychological Evaluations, Interpersonal Communications, Stress Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      44 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Operations and Patient Safety for Healthcare IT Staff

      Skills you'll gain: Telehealth, Patient Safety, Health Technology, Medical Equipment and Technology, Help Desk Support, Technical Support, Desktop Support, Health Care, Issue Tracking, Network Support, Change Control, Technical Documentation, General Networking, Technical Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      195 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Call Center Customer Service Role

      Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Customer Support, Professionalism, LinkedIn, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      42 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create Customer Support Data with Google Sheets

      Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      406 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      L

      LearnQuest

      CompTIA Exam Prep

      Skills you'll gain: Network Troubleshooting, Hardware Troubleshooting, Computer Networking, Desktop Support, Technical Support, Help Desk Support, Cloud Services, Computer Security Incident Management, Operating Systems, Security Awareness, System Configuration, Microsoft Windows, Computer Hardware, Network Security, Wireless Networks, Mobile Security

      3.3
      Rating, 3.3 out of 5 stars
      ·
      108 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Core 2: OS, Software, Security and Operational Procedures

      Skills you'll gain: Desktop Support, Operating Systems, Command-Line Interface, System Support, Mobile Security, Network Security, Microsoft Windows, Unix Commands, Technical Support, Mac OS, Linux, Network Troubleshooting, System Configuration, Network Administration, Software Installation, Firewall, Encryption, Malware Protection

      4.7
      Rating, 4.7 out of 5 stars
      ·
      65 reviews

      Intermediate · Course · 1 - 3 Months

    1…678…382

    In summary, here are 10 of our most popular help desk support courses

    • Google Cloud Customer Care Fundamentals - 한국어: Google Cloud
    • Network Security Support Engineer: Fortinet, Inc.
    • Hardware and Operating System Foundations II: Illinois Tech
    • Technical Support (IT) Case Studies and Capstone: IBM
    • Introduction to Contemporary Operating Systems and Hardware 1a: Illinois Tech
    • Dell Technologies Technical Support Career Introduction: Dell
    • Supporting Families and Caregivers: Stanford University
    • Operations and Patient Safety for Healthcare IT Staff: Johns Hopkins University
    • Preparing for Your Call Center Customer Service Role: CVS Health
    • Create Customer Support Data with Google Sheets: Coursera Project Network

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