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    Results for "service management"

    • Status: Preview
      Preview
      G

      Google Cloud

      Site Reliability Engineering: Measuring and Managing Reliability

      Skills you'll gain: Site Reliability Engineering, Service Level, DevOps, System Monitoring, Continuous Monitoring, Risk Management Framework, Cloud Computing, Software Documentation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      944 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      Demand management: Breaking down today’s commercial silos

      Skills you'll gain: Revenue Management, Hospitality Management, Digital Marketing, Data-Driven Decision-Making, Demand Generation, Hotel Operations, Asset Management, Marketing, Customer Demand Planning, Forecasting, Business Valuation, Return On Investment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      365 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      É

      École Polytechnique Fédérale de Lausanne

      Management of Urban Infrastructures – part 1

      Skills you'll gain: Energy and Utilities, Public Works, Transportation Management, Facility Management, Land Management, Operations Management, Asset Management, Civil Engineering, Construction Management, Stakeholder Management, Process Analysis, Project Management, Public Administration, Operational Efficiency, Environmental Issue, Economics, Peer Review, Socioeconomics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      797 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Sustainable and Resilient Operations Management

      Skills you'll gain: Operations Management, Manufacturing Operations, Corporate Sustainability, Engineering Management, Business Leadership, Product Design, Waste Minimization, Environmental Management Systems, Production Process, Product Lifecycle Management, Process Design, Digital Transformation, Emerging Technologies

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      19 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Politecnico di Milano

      Project Management: Beyond planning and control

      Skills you'll gain: Organizational Structure, Project Management, Innovation, Team Management, Project Coordination, Business Priorities, Business Process Management, Conflict Management, Change Management, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      187 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      N

      Northeastern University

      Engaging in Service Innovation and Management

      Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Team Management, Leadership and Management, Culture Transformation, Service Management, Innovation, Service Design, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Process Design, Continuous Improvement Process, Leadership, Empowerment

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      The Need for Systems Engineering

      Skills you'll gain: Systems Engineering, Model Based Systems Engineering, Test Engineering, Engineering Practices, Systems Thinking, Product Lifecycle Management, Engineering Management, Risk Management Framework, Systems Integration, System Requirements, Verification And Validation, Requirements Analysis

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      76 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      I

      Illinois Tech

      Project Management for Information Technology and Management

      Skills you'll gain: Scope Management, Quality Management, Resource Planning, Project Risk Management, Stakeholder Management, Cost Management, Communication Strategies, Resource Allocation, Project Management, Cost Estimation, Scheduling, Project Management Life Cycle, Information Technology, Leadership Studies, Project Schedules, Stakeholder Communications, Human Resources Management and Planning, Procurement

      Build toward a degree

      4.3
      Rating, 4.3 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      W

      West Virginia University

      Sales Force Management

      Skills you'll gain: Recruitment, Training Programs, Sales Training, Sales Management, Talent Recruitment, Employee Training, Performance Appraisal, Team Motivation, Interviewing Skills, Job Analysis, Employee Performance Management, Goal Setting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      109 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Planning, Auditing and Maintaining Enterprise Systems

      Skills you'll gain: Contingency Planning, Disaster Recovery, Business Continuity Planning, Security Management, Cyber Security Policies, Enterprise Security, Compliance Auditing, Systems Administration, Governance, Security Controls, Patch Management, Continuous Monitoring, Information Systems Security, Unix, Procedure Development, Incident Response, Change Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      228 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Effective Service Innovation by Design in Hotel Management

      Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Hospitality Management, Hospitality, Customer Analysis, Personalized Service, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Collaboration

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      É

      École Nationale des Ponts et Chaussées

      The hidden value – Lean in manufacturing and services

      Skills you'll gain: Lean Manufacturing, Lean Methodologies, Business Transformation, Continuous Improvement Process, Process Improvement, Manufacturing Operations, Service Improvement, Operational Efficiency, Value Engineering, Waste Minimization, Competitive Intelligence, Business Technologies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      820 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…789…833

    In summary, here are 10 of our most popular service management courses

    • Site Reliability Engineering: Measuring and Managing Reliability: Google Cloud
    • Demand management: Breaking down today’s commercial silos: ESSEC Business School
    • Management of Urban Infrastructures – part 1: École Polytechnique Fédérale de Lausanne
    • Sustainable and Resilient Operations Management: University of Colorado Boulder
    • Project Management: Beyond planning and control: Politecnico di Milano
    • Engaging in Service Innovation and Management: Northeastern University
    • The Need for Systems Engineering: University of Colorado Boulder
    • Project Management for Information Technology and Management: Illinois Tech
    • Sales Force Management: West Virginia University
    • Planning, Auditing and Maintaining Enterprise Systems: University of Colorado System

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