Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management

Skills you'll gain: Performance Tuning, Virtual Machines, VMware ESX Servers, Disaster Recovery, Role-Based Access Control (RBAC), Virtualization, Patch Management, Virtualization and Virtual Machines, Data Storage, Hybrid Cloud Computing, Infrastructure Architecture, Network Administration, System Monitoring, Data Centers, Cloud Infrastructure, Configuration Management, System Configuration, Kubernetes, Network Switches, Cloud Computing Architecture

Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Desktop Support, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Software Architecture, Technical Support, Computer Hardware, Cyber Attacks, Customer experience improvement, Customer Complaint Resolution, Digital Transformation, Lifelong Learning

Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Large Language Modeling, Personalized Service, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Insights, Workflow Management, Content Creation, Automation, IBM Cloud, Business Ethics, Natural Language Processing