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Results for "customer communications management"
Status: NewStatus: Free TrialCoursera Instructor Network
Skills you'll gain: Active Listening, Internal Communications, Proposal Writing, Negotiation, AI Personalization, Stakeholder Engagement, Non-Verbal Communication, Business Communication, Business Writing, Contract Negotiation, Influencing, Social Skills, Empathy, Communication, Communication Planning, Customer Engagement, Interpersonal Communications, Communication Strategies, Leadership and Management, Leadership Development
Status: Free TrialUniversity of California, Irvine
Skills you'll gain: Internal Communications, Corporate Communications, Media Relations, Storytelling, Strategic Communication, Employee Engagement, Target Audience, Diversity Equity and Inclusion Initiatives, Public Relations, Crisis Management, Drive Engagement, Social Media, Interpersonal Communications, Social Media Management, Business Communication, Stakeholder Communications, Telecommuting, Customer Communications Management, Employee Retention, Diversity and Inclusion
Status: NewStatus: Free TrialSkills you'll gain: Prompt Engineering, Microsoft Copilot, Content Performance Analysis, Marketing and Public Relations, Customer Insights, Content Development and Management, Proofreading, Public Relations, Integrated Marketing Communications, Customer Analysis, Content Creation, Marketing Communications, Persona Development, Writing and Editing, Content Management, Content Marketing, Web Content, Content Strategy, Generative AI, Marketing Strategies
Status: PreviewStarweaver
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Retention, Loyalty Programs, Customer Success Management, Relationship Management, Marketing Automation, Marketing Strategies, Sales Management, Data-Driven Decision-Making, Business Development, Performance Management, Performance Measurement
Status: NewStatus: Free TrialStarweaver
Skills you'll gain: Data Storytelling, Active Listening, Business Writing, Concision, Sales Presentations, Sales Strategy, Non-Verbal Communication, Writing, Persuasive Communication, Customer Relationship Management (CRM) Software, Storytelling, Empathy, Sales, Technical Writing, Business Communication, Rapport Building, Technical Communication, Communication, Communication Strategies, Marketing Communications
Status: NewStatus: Free TrialSkills you'll gain: Data Storytelling, Active Listening, Business Writing, Concision, Sales Presentations, Sales Strategy, Non-Verbal Communication, Writing, Persuasive Communication, Customer Relationship Management (CRM) Software, Empathy, Sales, Technical Writing, Business Communication, Rapport Building, Storytelling, Verbal Communication Skills, Communication, Communication Strategies, Marketing Communications
What brings you to Coursera today?
Status: PreviewPeking University
Skills you'll gain: Non-Verbal Communication, Communication, Business Communication, Team Management, Interviewing Skills, Negotiation, Corporate Communications, Public Speaking, Intercultural Competence, Conflict Management, Industrial and Organizational Psychology, Cultural Sensitivity
Status: Free TrialUniversity of Colorado Boulder
Skills you'll gain: Crisis Management, Management Consulting, Strategic Communication, Emergency Response, Corporate Communications, Leadership, Risk Management, Business Leadership, Business Risk Management, Contingency Planning, Business Continuity Planning, Risk Analysis, Public Affairs, Public Relations, Internal Communications, Stakeholder Management, Communication, Media Relations, Forecasting, Critical Thinking
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
Status: NewStatus: Free TrialStarweaver
Skills you'll gain: Active Listening, Business Writing, Concision, Non-Verbal Communication, Writing, Persuasive Communication, Empathy, Technical Writing, Business Communication, Rapport Building, Grammar, Business Leadership, ChatGPT, Business Transformation, Communication, Technical Documentation, Communication Strategies, Stakeholder Engagement, Marketing Communications, Media and Communications
Status: Free TrialJohns Hopkins University
Skills you'll gain: Request for Proposal, Conflict Management, Presentations, Teamwork, Technical Communication, Storytelling, Persuasive Communication, Communication Strategies, Organizational Strategy, Non-Verbal Communication, Proposal Writing, Business Communication, Interpersonal Communications, Intercultural Competence, Target Audience, Business Writing, Strategic Communication, Ethical Standards And Conduct, Communication, Strategic Thinking
Status: Free TrialColumbia University
Skills you'll gain: Project Schedules, Construction Management, Construction Estimating, Project Finance, Cost Estimation, Punch Work, Project Risk Management, Bidding, Building Information Modeling, Scheduling, Cost Control, Environment Health And Safety, Project Closure, Lean Methodologies, Timelines, Real Estate, Finance, Construction, Business Transformation, Innovation
In summary, here are 10 of our most popular customer communications management courses
- Business Communication for the Modern Workplace: Coursera Instructor Network
- Corporate Communications: University of California, Irvine
- Smarter Content and Communications with Microsoft Copilot: Microsoft
- Customer Relationship Management: Starweaver
- Global Business Communication: Starweaver
- Executive Communication & Data Leadership: Starweaver
- Management Communication 管理沟通: Peking University
- Crisis Management and Crisis Communication: University of Colorado Boulder
- Introduction to Customer Service: CVS Health
- Executive Communication Excellence: Starweaver
