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Results for "customer engagement"
Status: Free TrialSkills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, Stakeholder Communications, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Technology Roadmaps, Process Analysis, Business Analysis, Project Management, Business Requirements
Status: PreviewStarweaver
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Retention, Loyalty Programs, Customer Success Management, Relationship Management, Marketing Automation, Marketing Strategies, Sales Management, Data-Driven Decision-Making, Business Development, Performance Management, Performance Measurement
Status: PreviewCoursera Instructor Network
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer Support, Customer experience improvement, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Business Process Automation, Data Ethics, Automation, Business Ethics
Status: PreviewUniversity of Michigan
Skills you'll gain: Employee Engagement, Interactive Learning, Stress Management, Drive Engagement, Strategic Planning, Personal Development, Empathy, Leadership, Organizational Change, Self-Awareness, Business
Status: Free TrialNorthwestern University
Skills you'll gain: Blogs, Social Media Marketing, Marketing Strategies, Social Media Strategy, Social Media, Content Marketing, Marketing Effectiveness, Target Market, Customer Engagement, Content Creation, Lead Generation, Multimedia, Writing
Status: NewStatus: Free TrialSkills you'll gain: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Pipelines, Sales Enablement, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Customer Relationship Management (CRM) Software, Anomaly Detection, Data Ethics, Generative AI, Marketing Design, Marketing Automation, Customer experience improvement
What brings you to Coursera today?
Status: Free TrialDuke University
Skills you'll gain: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Analysis, Market Intelligence, Business Strategy, Consumer Behaviour, Market Dynamics
Status: PreviewCoursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group, Team Oriented, Social Media
Status: Free TrialSkills you'll gain: Search Engine Marketing, Google Ads, Search Engine Optimization, Target Audience, Digital Marketing, Online Advertising, Web Analytics and SEO, Persona Development, Keyword Research, Pay Per Click Advertising, Digital Advertising, Marketing, Advertising Campaigns, Marketing Strategies, Customer Acquisition Management, Lead Generation, Google Analytics
Status: Free TrialSkills you'll gain: Social Media Marketing, Social Media Strategy, Social Media Management, Content Creation, Digital Marketing, Digital Advertising, Advertising Campaigns, Customer Engagement, Brand Awareness, Content Strategy, Marketing Analytics, Target Audience
Status: NewStatus: PreviewCoursera Instructor Network
Skills you'll gain: Customer experience strategy (CX), Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment
Status: NewStatus: Free TrialSkills you'll gain: Sales Presentation, Overcoming Objections, Value Propositions, Presentations, Sales, Sales Process, Persuasive Communication, Influencing, Negotiation, Communication, Public Speaking, Interviewing Skills, Customer Insights, Rapport Building
Searches related to customer engagement
In summary, here are 10 of our most popular customer engagement courses
- SAP Customer Engagement and Discovery:Â SAP
- Customer Relationship Management:Â Starweaver
- GenerativeAI for Customer Success:Â Coursera Instructor Network
- Reigniting Employee Engagement:Â University of Michigan
- Engagement & Nurture Marketing Strategies:Â Northwestern University
- AI-powered Customer Intelligence with Microsoft Copilot:Â Microsoft
- Customer-Centric Innovation:Â Duke University
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- Attract and Engage Customers with Digital Marketing:Â Google
- From Likes to Leads: Interact with Customers Online:Â Google
