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    Results for "telephone skills"

    • Status: Free Trial
      Free Trial
      V

      Voxy

      English Language Skills A1-A2 CEFR: Beginner

      Skills you'll gain: English Language, Verbal Communication Skills, Interpersonal Communications, Oral Comprehension, Language Learning, Social Skills, Language Competency, Vocabulary, Professional Development, Active Listening, Communication, Grammar, Personal Development, Relationship Building, Self-Awareness

      4.2
      Rating, 4.2 out of 5 stars
      ·
      20 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Washington

      Business English Communication Skills

      Skills you'll gain: Oral Expression, Negotiation, Proposal Writing, Presentations, Sales Presentation, Persuasive Communication, Event Planning, Peer Review, Business Communication, Communication, Business Writing, Taking Meeting Minutes, Public Speaking, Business Planning, Microsoft PowerPoint, Meeting Facilitation, Verbal Communication Skills, Business Correspondence, Professional Networking, English Language

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.8K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      Presentation Skills with Story Telling

      Skills you'll gain: Storytelling, Presentations, Microsoft PowerPoint, Business Communication, Public Speaking, Verbal Communication Skills, Sales Presentations, Persuasive Communication, Drive Engagement, Target Audience

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      LearnKartS

      Effective Communication Skills

      Skills you'll gain: Oral Expression, Active Listening, Verbal Communication Skills, Influencing, Emotional Intelligence, Interpersonal Communications, Communication, Non-Verbal Communication, Communication Strategies, Public Speaking, Empathy, Business Communication, Professionalism, Business Correspondence, Teamwork, Virtual Teams, Self-Awareness, Adaptability

      4.8
      Rating, 4.8 out of 5 stars
      ·
      20 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      People and Soft Skills for Professional and Personal Success

      Skills you'll gain: Active Listening, Problem Solving, Collaboration, Presentations, Critical Thinking and Problem Solving, Interpersonal Communications, Teamwork, Conflict Management, Creative Problem-Solving, Constructive Feedback, Creative Thinking, Root Cause Analysis, Team Building, Virtual Teams, Public Speaking, Persuasive Communication, Client Services, Professional Development, Ability To Meet Deadlines, Verbal Communication Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.7K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Excel Skills for Business

      Skills you'll gain: Microsoft Excel, Dashboard, Excel Formulas, Spreadsheet Software, Data Visualization, Excel Macros, Data Validation, Data Analysis Expressions (DAX), Data Cleansing, Data Modeling, Financial Forecasting, Workflow Management, Finance, Data Management, Business Intelligence Software, Consolidation, Data Integrity, Data Entry, Business Reporting, Productivity Software

      4.9
      Rating, 4.9 out of 5 stars
      ·
      63K reviews

      Beginner · Specialization · 3 - 6 Months

    What brings you to Coursera today?

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      406 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      V

      Voxy

      English Language Skills B1-B2 CEFR: Intermediate

      Skills you'll gain: Cultural Diversity, English Language, Social Skills, Verbal Communication Skills, Business Communication, Professional Development, Business Writing, Interviewing Skills, Language Learning, Telephone Skills, Active Listening, Public Speaking, Communication, Vocabulary, Relationship Building, Constructive Feedback, Grammar, Social Media, Oral Comprehension, Interpersonal Communications

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Leadership and Negotiation Skills

      Skills you'll gain: Interpersonal Communications, Social Skills, Negotiation, Communication, Assertiveness, Strategic Decision-Making, Emotional Intelligence, Business Communication, Constructive Feedback, Empathy, Active Listening, Conflict Management, Verbal Communication Skills, Cultural Diversity, Relationship Building, Employee Performance Management, Strategic Thinking, Intercultural Competence, Leadership, Decision Making

      4.5
      Rating, 4.5 out of 5 stars
      ·
      164 reviews

      Advanced · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Career Readiness & Leadership Skills in the Modern Workplace

      Skills you'll gain: Active Listening, Emotional Intelligence, Interviewing Skills, Non-Verbal Communication, Executive Presence, Leadership Development, Conflict Management, Business Ethics, Collaboration, Team Management, Team Leadership, Relationship Management, Ethical Standards And Conduct, Empathy, Leadership, Self-Awareness, Workforce Planning, Applicant Tracking Systems, Business Communication, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      929 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Georgia Institute of Technology

      Improve Your English Communication Skills

      Skills you'll gain: Sales Presentation, Presentations, Business Writing, Business Correspondence, Verbal Communication Skills, Public Speaking, Cultural Diversity, Business Communication, Professional Networking, Cultural Sensitivity, Writing, English Language, Vocabulary, Communication, Writing and Editing, Interpersonal Communications, LinkedIn, Grammar, Interviewing Skills, Instagram

      4.7
      Rating, 4.7 out of 5 stars
      ·
      27K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Professional Skills for the Workplace

      Skills you'll gain: Problem Solving, Active Listening, Growth Mindedness, Adaptability, Emotional Intelligence, Relationship Management, Empathy, Brainstorming, Critical Thinking, Resilience, Social Skills, Communication Strategies, Creative Thinking, Professional Development, Personal Development, Constructive Feedback, Lifelong Learning, Positivity, Overcoming Obstacles, Growth Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.2K reviews

      Beginner · Specialization · 3 - 6 Months

    1234…486

    In summary, here are 10 of our most popular telephone skills courses

    • English Language Skills A1-A2 CEFR: Beginner: Voxy
    • Business English Communication Skills: University of Washington
    • Presentation Skills with Story Telling: Packt
    • Effective Communication Skills: LearnKartS
    • People and Soft Skills for Professional and Personal Success: IBM
    • Excel Skills for Business: Macquarie University
    • CVS Health Call Center Customer Service: CVS Health
    • English Language Skills B1-B2 CEFR: Intermediate: Voxy
    • Leadership and Negotiation Skills: Tecnológico de Monterrey
    • Career Readiness & Leadership Skills in the Modern Workplace: Coursera Instructor Network

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